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Our Policy
Terms & Condition
More than a thousand vehicles are available for your purchase online under Minato cars Inventory. All our prices are negotiable and inquiries are welcome. FOB or CIF rates can also be negotiated upon request.
Payment of deposits is required within seven days of confirmation via Telegraphic Transfer (TT), direct credit, or confirmation of L/C or other arrangements.
Please be advised that we only sell Used Cars unless if it is Advertised as Brand New. The used cars are usually having marginal Defects, and the Customer should realize that Claims will not be paid due to the Vehicle not being in Brand New Condition.
Minato Cars guarantees that the vehicles are described on our website as accurately as possible. The guarantee is not a warranty; it only guarantees the customer against misrepresentation of the vehicle(s). However Minato does recognize that vehicles pass through many different hands in transit to our customers; ports in Japan, stevedores loading and unloading ships, ship’s crew, ports at destination, storage and transporters etc. and we do not guarantee that vehicles will arrive in the same condition when inspected.
Minato Cars will not take any responsibility regarding any meter wind-up issues that may occur after arrival to your country. The only guarantee we can provide regarding the mileage is the information we receive from the auction data, and if there were any mismatches between the actual mileage and the data provided by the auction we do not take any responsibility for that.
If you want a certificate of guarantee you can contact ATL directly for the Odo meter check service and they will provide you with a certificate of guarantee for the mileage. If more than one customer are interested in same vehicle, we will sell to those, who will pay first and for others we will send similar vehicle with same specs. The vehicle will be sent first available ship; we send all documents about shipment as bill of lading, by speedy post, after all the dues confirmation in our account. Please note that some time delay may occur by the shipping company, there are some reasons beyond our control. For this we are not responsible to pay any claim.
COMPANY EXPORT TERMS AND CONDITIONS:
Product of Minato Cars Japan is sold based on FOB or C&F Terms. If export inspection is required at the buyer's country due to the import regulation, the inspection type & requirement must be implied from the buyer before the export. Minimum of 50%~ 100% deposits of the Total C&F is required for the shipment to be processed.
All transaction fee must be paid fully from the Buyer's side.
Once the Shipment has been ordered, an SO (Shipping Order, BL draft) will be supplied to the customer, the customer is responsible to inform any change of consignee at this point of the stage.
Once Shipment has departed, Original BL Scan will be supplied within 2-3 business days after the Departure date.
The final balance of the total C&F price must be paid within 1 week time after the Departure date.
Once final balance is confirmed at our account, all necessary documentation for the import process will be supplied via DHL to the appointed address given from the buyer. The DHL tracking Number will be supplied when dispatched.
The DHL will include,
- Original Invoice
- Original Export Certificate (Japanese)
- Translated Export Certificate (English)
- Two Copies of the Original BL
- Original Export Inspection Certificate (If required)
- Declaration Certificate (if required)
If the Customer shall fail to pay the balance in full after 10days after the vehicle arrival date at the Importer's Country, Minato Cars Japan will have the full rights to forfeit the original deposit and to have the unit sold to a different customer to ensure the full collection for Minato Cars Japan’s security.
Testimonial
It was a great experience working with Minato Cars. The car arrived in optimum condition. I chose the car because it is very safe for long trips. Thanks Minato cars I look forward to working with you again
Usman Khan
UK
Really appreciate and want say thanks to Minato Cars and all the staff for the good job that you are doing. I have received my vehicle in very good condition and it is so beautiful inside and out and traveled all the way and planning to buy another one soon.
Lee Boorman
UK
I received my car in a very good condition exactly what I saw on the Minato Cars site images. It arrived within range of the estimated time. Thank you for the good services will recommend others as well!
Richard Paley
UK
Hello This short message to let you be informed that I have already receive my car. Happy to deal with you and looking forward to import more cars from you people.
George Ferdinand
UK
Quality Units and Proactive approach is really admiring me to do business with Minato Cars. Highly recommended!
Luke Carpenter
UK
Customer service is fast and efficient: your staff are quick to answer and good listeners. Generally good customer service. Thank you
Batsaikhan Davaajav
Ireland
The process of direct importing a vehicle from Japan is made easy by Minato Cars, honestly it’s simpler than I had thought. Vehicle photos and status are excellent, I found the vehicle condition exceeded my expectation
Adam Seaman
Ireland
In terms of Customer Service...I would Say, Minato Cars Staff are Excellent in Terms of giving feedback in time, "what you as is what you get in shortest time possible". Time management is another positive thing i have learnt about Minato Cars, the shipping estimation is exact. Minato cars…..Keep moving!
Thomas Scott
Ireland
The car was in a very good condition and I really enjoy driving it. This was my second car from Minato Cars, I trust them.
Mante Lis
Ireland
The vehicle I received from Minato Cars is absolutely perfect. It runs smoothly, perfect condition and has an incredibly low mileage. Thank you guys so much.
Aurimas Vismantas
Ireland
I am very satisfied with the vehicles I bought from you & I received the vehicles in excellent condition. Everything was great. I will appreciate your work Addy I say thanks to you and whole Minato Cars team.
Travis Nurse
Bahamas
I have purchased Toyota Wish Fully Loaded, Thanks For Minato Cars and Freddy for such a great unit on Reasonable price. Will recommend Minato cars always to others in future, Thanks
Shawn Richards
Trinidad and Tobago
Beautiful piece of machine I received through auction house japan. You guys did an amazing effort in getting me my dream car in such a great price. I am glad I decided to buy a used Japanese car at auction through you guys.
Akila Ash
Antigua
Got the best deal of my career through Minato Cars . I am a small scale used car dealer, I purchase cars for reselling. I have just got my first car from these guys and I look forward for more as it is a perfect template for my business. I can get good cars that are easy to sell and get them at very competitive prices. The staff of Minato understands the auctions very well and they got a Nissan March in very good condition at a price that was impossible if I bought locally and I am already in negotiation with a few buyers over it and I will surely get a good earning out of it. I recommend Minato Cars for Good car business.
Joseph Gajor
Saint Kitts
Wow what an experience! I'm loving my new car. Never had I ever thought I could purchase a used car online without any hassle. Thank you MC for providing an amazing platform
Aldane Javel
Jamaica
Thanks Minato Cars, l received my Nissan X-trail in an immaculate condition, the engine runs great. Thanks for the professional service. Thanks Minato Cars Japan. Best of luck for future Deals.
Catherine Masakadza
Zimbabwe
I have received my both Cars and they are very nice in all aspects. Good engines and body accessories as well. I promise you to be a good ambassador with regards to your company, everybody admire my cars I like the cars and I believe it has been privileged to receive the service from Minato Cars Japan. They provide good services with good rates.
Francis Edwards
Tanzania
As a first time buyer I had some doubts at first when i was thinking about buying a car. I signed on Minato Cars Japan and made a query. Next day got a text on Call from Minato Cars japan. They cleared the doubts I had and walked me through the buying process. This is exactly the same car I was shown and I get with everything intact. Me and my family are so happy as first time owners we didn’t expect this and I have forwarded my friends to Minato Cars Japan because they are the best out there and didn’t disappoint me. Hoping to deal with Minato Cars Japan in future
Chikumbi Nambuzi
Malawi
Needed a car – a good quality car. But I did not want to buy locally, so I went for direct import option from Japan. While I have known Minato Cars Japan through friend’s who previously imported cars through it, my internet search on used cars by various importers during this period cemented my confidence in Minato Cars Japan and it was a great choice I made and turned out fruitful
Arthur Dsouza
Kenya
“Thank you very much for the good service that you gave me and the support you offered from the time I asked for quotations till my car arrived in Africa Botswana Gaborone. You told me that the car is in good condition IT is really in good condition believe me it’s almost new. I’m enjoying the feel of the car and there is admiration wherever I go.”
Waitse Mfosi
Botswana